Awareness of the economic damage from the global pandemic continues to grow. National debt is ballooning as governments attempt to prop up …Read More
transformation
Why Digital Transformation And Technology Refreshes Are Not Going To Make The Difference
Digital transformation surrounds us. I’m in the process of commenting on all the new stuff that is happening in customer engagement. Just …Read More
Enough Of The Ideas, Where’s The Execution?
I’ve just had the pleasure of chairing a customer engagement conference. There were some great speakers. My favourites were Joana Van Den …Read More