Organisational design has pretty much following the same paradigm since Frederick Taylor introduced so called scientific management early in …Read More
organisational design
Underneath The Bonnet Of A Customer Hub
This is the third post of my series on customer hubs. I’ve previously explored how they provide a low risk way of developing greater …Read More
“Rub A Dub Dub” We’re In A Customer Hub
The aim of a Customer Hub is certainly more ambitious than just ‘ three men in a tub’. In the first post of this series on Customer Hubs, …Read More